Use cases
Industries
Products
Resources
Company
Zendesk
Quickly capture and export Zendesk Support data and metadata in native format.
About this connector
Zendesk is a multi-channel help desk tool for support teams. Onna connects directly with the Zendesk API to collect all data and metadata from Zendesk accounts.
Connect out-of-the-box
Leverage a no-code, simple UI that helps you get started quickly and easily without needing IT resources.
Customize to your needs
Perform case-specific collections, auto-sync, and archive Zendesk data.
Work faster
Use federated search to surface specific content, including: tickets, attachments included in tickets, labels for attachments and pages, and ancestors for the page/attachments.
Capture context
Collect historical information and related metadata, including: ticket ID, name, type, status, priority, organization, assignee, requester, group, and tags.
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